Note:  AT&T has changed their access code from a 5 digit 10288 code to a 7 digit 1010288 code.

A few of CTI's customers in certain areas of the country who are sending file transfers have found that unless they are using AT&T as their long distance carrier, files will not go through!  Libby Owens Ford is an example of one such company.

CTI has found that using AT&T as your long distance carrier is usually best for most file transfers (especially for large files) rather than using carriers such as MCI and Sprint to name only two other carriers.  If you are using, for example, Sprint as your long distance carrier, you can force the use of AT&T by entering an access code before the actual telephone number you wish to dial.  For example, instead of using the normal 1-area code-telephone number, you can enter 1010288-1-area code-telephone.