CTI has prepared this Order Form including our Terms & Conditions for your convenience and approval.  Please carefully read and acknowledge this ORDER by printing off this document, then completing any missing information, signing, and faxing Pages 1 & 2 back to us on our FAX line at (208) 769-7137.

Company Name: ___________________________________ Date: _________________

Attention: ___________________________________

Address: ___________________________________ Ref. P.O. ______________

City, State, Zip ___________________________________

Phone: _____________________________; FAX: ______________________________ 

E-mail Address: __________________________________

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Where applicable, Sales Tax, Shipping & Handling will be added to the Invoice.

Terms & Conditions for this Order

It is necessary that you print these pages, carefully read and then sign this  page and FAX your copy to  us. Final approval of this Agreement is at CTI's discretion.

1. NET ACCOUNTS: All established accounts are either COD or Net Upon Receipt (requires a Purchase Order Number) at CTI's discretion.  All, first time, new accounts are COD.  All accounts outside of the United States are handled via Bank Wire fund transfers.
2. TO OPEN A NET/COD ACCOUNT: This ORDER FORM must be filled out and returned to our Credit Department. We must have a signed copy in our office before shipment of our products will commence to your company.
3. INVOICING: You will note a Ship Date on your invoice. Invoices are due and payable within the terms specified on your invoice. Payments made ten (10) days late from our ship date will be forwarded for collection and further terms will not be extended until your account is cleared with CTI.
4. RETURN MERCHANDISE AUTHORIZATION: You may, pursuant to our standard RMA procedure, request an RMA number to return merchandise with valid cause. Upon receipt of your returned product we will issue a credit to your account. To receive a refund, merchandise must be returned within 15 days from the date of purchase. Any product returned after 15 days will be credited "Store Credit" only. CTI Communications reserves the right to refund monies within 30 days. Products returned after 15 days are subject to a 15% restocking fee along with any fees associated with collection procedures necessary to obtain our merchandise.
5. SHIPPING AND HANDLING: These charges are NOT REFUNDABLE.
6. LATE FEES: Accounts paid after 30 days are subject to a 1.5% per month charge.
7. RESTOCKING FEES: Any returns made after 15 days are subject to a 15% restocking fee.
8. COLLECTION FEES: You will be responsible for any fees associated with the collection of your account as well as any finance charges, attorney fees, court costs, or collection service fees assessed for the burden of the collection of your account.
9. INSUFFICIENT FUNDS: Checks submitted and returned for "insufficient funds" will be assessed a $20.00 service fee.

Please acknowledge your acceptance of these Terms & Conditions by signing and printing your name below. Don't forget to include a Purchase Order Number on the first page. Then fax both pages to 208-769-7137.  Thank you for your business.

__________________________________                    ___________________________________

Authorized Company Signature                                          Please Print Your Name