Advanced Business Class Features - Easily configure OPTIMA 336 from a central location to standardize communications. Distinctive Ring and Caller ID support allow you to take advantage of these convenient phone services. Voice/Data/FAX capabilities provide three types of communication on one phone line to help control costs.

Software For Easy Communication - Smartcom Message Center LE is designed to let you access the many capabilities of your powerful OPTIMA modem. Its point-and-click interface makes going online quick and easy. Save frequently-typed commands as smart buttons to automate your communication sessions. Easy to install and use.

Professional, Multiple Voice Mailbox System - Create and manage multiple voice mailboxes remotely. Provides numerous options for your callers and improves customer service with high-quality, multi-function voice mail. A single phone line can turn any remote office into a professional message center.

Security and Password Encryption - Pass-Through Security allows the caller immediate access after password verification. Dial-Back Security verifies the caller's password and calls back to a predetermined number. Access control ensures a protected communications environment.

FAX-On-Demand - In addition to the security and convenience of personal faxing, you can also create your own FAX-On-Demand system with OPTIMA. Now you can provide ultra-fast response to customer inquiries. You can also broadcast faxes to multiple locations.

Flash ROM Upgrades - Fast, flexible, and easy upgrades to modern features eliminate obsolete equipment.  Note to 3780 BSC users - do NOT upgrade your ROM BIOS because you will overlay CTI's unique 3780 oriented Firmware!

Advanced Features

Business Features - Supports a wide range of telephone systems. Asynchronous mode with 2-wire, leased-line supports error control.

Messaging - Includes multiple mailboxes and priority message paging. Archive messages or retrieve them remotely. Callers can switch to their mailbox of choice using a touch-tone phone.

Patented Escape Sequence With Guard Time - Allows the modem to reliably escape from the online mode to the command mode without being accidentally triggered by transmitted data. U.S. Patent 4,549,302, granted to Hayes in 1985, and subsequent patents have been granted in Canada, Great Britain, France, Japan, Germany, Italy, Hong Kong, and Singapore.

Communications Standards

Error-Control - Helps protect your data with V.42 international error-control standard.

Data Compression - You'll get maximum data throughput speeds with V.42bis data compression which provides speeds up to 230,400 bit/s over dial-up phone lines; compatible with earlier MNP 5 protocol.

High-Speed FAX - Send and receive features bring the highest FAX speeds available right to your computer, V.17 14,400 capable including Class 1 and Class 2 support.

V.34 / V.FC Support - OPTIMA 336 Business Modems support both ITU-T V.34 technology and the V.Fast Class standard to provide maximum performance when connecting to either V.34 or V.FC modems.

Modulation - For Data it supports V.34, V.FC, V.32bis, V.32, V.23 (international only), V.22bis, V.22/212A, V.21/103 33,600 bit/s - 300 bit/s. For FAX it supports V.17, V.29, V.27ter 14,400 bit/s - 2400 bit/s.

Asynchronous and Synchronous - Supports the most popular data format for communications with other personal computers, online services, and bulletin boards, as well as standard synchronous transmissions with mainframes and mini-computers.

Hayes Standard AT Command Set - Hayes created this industry standard for modem operation, now supported by modems and communications software worldwide.

Hayes Customer Service - Available in the U.S., Europe, and Asia; technical support is available through the Hayes online Bulletin Board System (BBS), or at our web site: http://www.hayesmicro.com.

Click for Product Warranty - Technical Support Information

Click here for Y2K Statement from Hayes

Sometimes, a particular Host may have very old V.32 9,600 baud modems that will not train with the newer V.34+ 33,600 bps modem tones.  Therefore, it will be necessary to send your modem a special Hayes "AT" command string as shown below to slow your modem up to a lower speed.  You do this through your fastsync CMD file.  For example....

9,600 = 9
14,400 = 11
19,200 = 11
24,000 = 28
28,800 = 15