Toyota Technical Center Tech Tips...print these off and call CTI

This is the important Menu that must be set-up properly before you can communicate with TTC.  If you have either recently changed or have not used your password in quite sometime, you must call TTC for a new password.  Both your company name and password must be correct.  Note: TTC's new area code is 734, change it if necessary in the above menu.
The TCX system uses special compression/expansion software and you must have your system set-up to handle it.  The Set System Parameters menu, shown above, is quite typical.  However, the "in" and "out" directories are most likely unique to your individual LAN requirements and configurations.  Your path must be set correctly for your system.	Your company was provided a User Manual that explains this in more detail.  Start with Page 2-19.

At some point in time you may encounter the Error Screen below.  Normally, the program can identify a particular error and tell you exactly what it is. For example, a Busy Signal, a Remote Disconnect, and so forth.  Sometimes, however, the program simply doesn't know what the problem is.  When this condition happens, you see the following screen.  Perhaps you got connected, the modems trained, but then you were disconnected, however, we still don't know exactly why.  One possible fix is to clear the line at the central office since this is usually a phone line problem.

The most common problem you may experience in communicating with TTC will be your phone line.   Make sure you are using a POTS (Plain Old Telephone System) Analog line.  Do NOT set-up your system to go through your company's PBX or through a Centrex System.   You have to use bi-synchronous communications, not asynchronous to communicate with TTC.  Bi-synchronous communications is not the same as simple asynchronous communications.

To check your communications link ...go the directory where the program loaded.  Key-in fastsync and hit <ENTER> to start he fastsync.exe program.  If your set-up is correct, you should see the following screen (although you show COM2 instead of COM1).  Most likely, you will not have a file name under TRACE FILE, normally, you would not have a file name here.